Making a Complaint

We are committed to ensuring safe, sanitary, and well-maintained living environments for all residents. Minimum Housing handles code enforcement complaints, which generally fall into two distinct categories.

Please review the guidelines below to determine which type of complaint matches your situation and how to file it.

1. Rental Unit Living Conditions (Interior)
If you are experiencing issues with the interior living conditions of your residence, you may request a minimum housing inspection.

Eligibility: To prevent fraudulent or retaliatory reports, this type of complaint can only be made by a legal resident of the apartment or rental unit in question.

Covered Issues: This includes sub-standard interior conditions such as lack of heat, severe plumbing leaks, structural damage, electrical hazards, or pest infestations inside the unit.

⚠️ Note: Landlords are legally required to maintain rental properties up to code. If you have not already done so, you must first notify your landlord or property manager of the issue in writing before contacting Minimum Housing. (A text message is considered written notification.) Give your landlord a reasonable amount of time to address the issue.

2. Property Maintenance & External Appearance (External)

If you notice an issue regarding the exterior of a building or the upkeep of a property's yard, you can file a property maintenance complaint.

Eligibility: Anyone can file an external complaint

Anonymity: These complaints can be made anonymously. You do not need to provide your name or connection to the property to report an exterior violation.

Covered Issues: This includes exterior blight, overgrown grass/weeds, accumulated trash or debris in yards, abandoned vehicles, structural damage to the outside of a building, or unsecured vacant properties.

How to Submit Your Complaint

If you would like a minimum housing inspection for your apartment, please contact the inspector at 827-9031 to schedule.

If you are reporting problems with the exterior of a property, call 822-9222 and leave the address and issue you observed if the call goes to voicemail or for after hours complaints.